Terms of Use

“Applicable Laws” means any applicable statute, law, regulation, ordinance, rule, judgment, rule of law, order, decree, permit, approval, concession, grant, franchise, license, agreement, requirement, or other governmental restriction or similar form of decision, or any provision/condition of any permit, license, or operating authorization issued by any Governmental Authority, whether now or hereafter in effect and as amended.

“End-User” or “User” or “You” refers to any person who accesses or avails any Services offered by the Platform https://www.relationship-readiness.com/ including but not limited to the purpose of using, assessing, accessing, renewing, applying and obtaining Certification from the training programme “The JodiSense Certified Relationship Readiness Coach” as the context requires. Platform of the Company trains the User in a proprietary non-diagnostic, science-informed and psychometrically developed assessment coaching standard owned and devised by the Company.

“Force Majeure” means strikes, riots, malware, virus, corruption of platform by third-party viruses, pandemic, covid, epidemic, fires, flood, storm, explosions, acts of God, war, governmental action, earthquakes, or any other cause beyond the reasonable control of each party.

“Platform” refers to the website https://relationship-readiness.com/

“Services/Training Programme” means the services facilitated by the Platform, including the practitioner training, coaching, supervised practice, assessment, mentoring, certification, continuing professional development, membership and related professional-governance services made available, administered or facilitated by the Company through the Platform or its designated electronic systems. This includes the Company’s practitioner-formation training programme in relationship-readiness coaching for committed couples ( as legally recognised and permitted by applicable law) preparing for or building a shared life.

By using the Platform, you represent and warrant that you are (i) over the age of eighteen (18) (ii) of sound mind, (iii) not legally disqualified by applicable laws of India, (iv) freely consenting, (v) understands the electronic acceptance of this Terms of Use and (vi) located in a State where the Company offers its Services.

These Terms of Use constitute the entire Agreement between you and the Company, superseding any prior agreements. The Company reserves the right to revise these Terms of Use from time to time, with notification and an opportunity for you to accept the revised terms.

Platform: The Platform provides information, facilitates applications, admissions, professional education, training, certification, continuing professional development, membership and related professional-governance activities to its Users.

Application and Admission: Submission of an application on the Platform constitutes only a request for consideration and does not guarantee admission, enrolment, certification or any subsequent professional opportunity to the Users. Admission becomes effective only upon written acceptance by the Company and completion of the prescribed enrolment formalities by the Company.

Mode of Delivery: The Training Programme may be delivered through the Platform and other digital systems designated by the Company and may include live virtual sessions, self-directed learning, digital materials, supervised practice, mentoring and assessments. The Company may also prescribe in-person or hybrid components where communicated as part of the Training Programme. Recordings shall be available only where expressly provided. The Company may reasonably modify the delivery mode, faculty, schedule or venue where operationally necessary, upon reasonable notice and without materially reducing the core scope of the Training Programme. Any material change shall be addressed in accordance with the applicable rescheduling, Programme Completion Period and refund provisions.

Recordings of Service: Training Programme sessions may be recorded in full, including your image, voice, name, questions, chat, discussion contributions and practice exercises. Recordings are used to deliver the Training Programme, let you review sessions and complete missed learning, and, edited as necessary, to make them available through the LMS to current and future cohorts of the same or related Training Programme, faculty and authorised personnel, and service providers acting on our behalf. Recordings are kept while they form part of the learning library, then deleted or anonymised unless the law requires longer retention. You should not disclose unnecessary personal information and should anonymise real client or third-party cases. If you withdraw consent, we will, within a reasonable period and so far as technically practicable, remove or edit your identifiable contributions from recordings available to future cohorts; this may affect your ability to complete the Training Programme. Public, promotional or marketing use of your name, image, voice or recording requires your separate consent. You must not record or share any session without our written authorisation. No payment is due to you for use of recordings made in accordance with this clause. Recordings and transcripts may be processed using AI-assisted tools.

Certification: Enrolment, attendance or completion of training hours does not automatically entitle a User to Certification. The JodiSense Certified Relationship Readiness Coach credential shall be awarded only after the User has satisfactorily completed all requirements prescribed by the Company, including applicable attendance, coursework, supervised practice, assessments, performance, professional-conduct and payment requirements. The Company may withhold Certification until all applicable requirements have been satisfactorily completed.

Post-Certification Engagements: Certification does not entitle a User to provide services or create any entitlement to client work on Company’s website JodiSense. Before providing services on its JodiSense Platform Certified User must complete the Company’s prescribed onboarding and enter into a separate Master Services Agreement.

Programme Completion Period: Unless a different period is expressly stated in the applicable admission offer or Programme-specific terms, the User must complete all mandatory requirements of the Training Programme within nine (9) months from the User’s Programme Commencement Date.

“Programme Commencement Date” means the date on which the User first attends a substantive live Training Programme session or first accesses substantive recorded or self-directed Training Programme content, whichever occurs first.

The availability of subsequent live sessions, rolling classes, recordings, later cohorts or other learning opportunities does not reset or automatically extend the nine-month period.

Any extension must be expressly approved by the Company in writing; provided that where the Company has not made a mandatory Programme component reasonably available within that period, the User shall be given a reasonable opportunity to complete that component.

To access Services, Users must apply through the Platform and enrol by providing necessary information and payment.

Users shall not create more than one Account or create an Account for anyone else without explicit permission.

Users agree to: (i) provide true, accurate, current, and complete information during enrolment (may use anonymous username/nickname after providing personal and emergency Contact Information); (ii) maintain and update Account information each time they log in.

If Account information is untrue, inaccurate, not current, or incomplete, the Company reserves the right to refuse the Services.

Users are responsible for maintaining the confidentiality of their Account password, username, and other security information. The Company is not liable for loss incurred from someone else accessing/using the Account.

Users agree to notify the Company immediately of any unauthorized access/use of their username/password or other security breach.

Users agree not to access/use the Service unlawfully or for an illegitimate purpose or in contravention of these Terms.

Users shall not post, use, store, or transmit: (i) messages under a false name; (ii) unlawful, libelous, defamatory, obscene, fraudulent, predatory of minors, harassing, threatening, or hateful information; (iii) information infringing intellectual property or privacy/publicity rights; (iv) information likely to constitute/encourage/provide instructions for criminal offense, violate rights, or create liability/violate local/state/national/international law.

Users shall not disrupt Service operation (viruses, Trojan horses, worms, time bombs, denial of Service attacks, flooding, spamming).

Users shall not use the Service to damage, disable, or impair it.

Users shall not attempt unauthorized access to user accounts/computer systems/networks (hacking, password mining).

Users shall not use robots, scrapers, or other means to access the Service for any purpose.

Users shall not impersonate the Company, its employees, another user, or any person/entity.

Users shall not engage in conduct restricting/inhibiting others’ use or harming the Company or exposing users to liability.

Users shall not violate Applicable Laws.

Neither the Company nor its affiliates are obligated to respond to messages posted on the Service. Users are solely responsible for information/material posted on the Service.

User Content restrictions: no statements not reflecting honest views, no impersonation, no unsolicited promotions/campaigning/advertising/solicitations, no personal/private information of third parties (except Permitted Users), including addresses, phone numbers, email addresses, Social Security numbers, health/medical information, credit card numbers, unless specifically authorized.

The Company reserves the right to audit Training Programme communications on the Company Platform to improve quality, user experience, and related internal processes. Audit subject matter may include texts, messages, photographs, reports, audio/video recordings, and other material exchanged, which could include User’s personal/sensitive personal information, processed in accordance with the Privacy Policy. This right is crucial for maintaining the integrity and quality of services provided through the platform.

The Training Programme may be subject to applicable Programme fees, taxes, payment schedule, instalment terms and payment methods which shall be stated in the admission offer, invoice, Quote or programme-specific terms subsequently communicated by the Company. The Company may introduce membership, renewal fees and continuing-standing requirements prospectively upon prior notice. The applicable fee, commencement date, renewal period, consequences of lapse and reinstatement terms shall be specified in subsequent communications.

Training Programme Materials (“Materials”): All course materials, presentations, recordings, assessments, frameworks, methods, tools, templates and other resources provided through the Training Programme remain the intellectual property of the Company. Users receive only a limited, personal, non-exclusive, non-transferable and revocable right to use such Materials for authorised learning, training and practice only.

Users agree not to copy, reproduce, publish, sub-license, teach, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate Materials to third parties or use in any manner whatsoever unless specified and authorised in writing by the Company.

All Materials made available for download is copyrighted work of the Company.

“Relationship Readiness Academy”, “JodiSense”, “JodiSight”, “Guided Mirror Method”, “The Four Movements”, “Relationship Readiness Academy”, “Great Marriages Are Made, Not Found” is a trademark of the Company. All rights reserved.

We grant you a nonexclusive, nontransferable, limited right to access and display the Platform and the material provided herein for Certificate and Training purposes only.  No portion of the Platform may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express prior written consent of Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Platform without our express prior written consent. You may not use any meta tags or any other “hidden text” utilizing Company’s name or trademarks without the express prior written consent of Company. Any unauthorized use terminates the rights granted herein by Company.

Ownership of Recordings: The Company is the owner of all recordings of Training Programme sessions and of all intellectual property rights in them. To the extent a User has or acquires any right, title or interest in a recording, including in the User’s own contributions to it, the User hereby assigns it to the Company absolutely, for the full term of copyright and throughout the world, and waives any moral rights to the extent permitted by law. The User will sign all documents and do all things reasonably necessary to give effect to this assignment. This clause does not limit the User’s rights under the Privacy Policy and clause 3.4, including withdrawal of consent, and does not permit public or promotional use of a User’s name, image, voice or recording without the User’s separate consent.

Access to the Service and information is provided “as is” and “as available” without warranty of any kind, express or implied, however, reasonable care shall ne exercised by the Company to provide its Services.

Neither party shall be liable for any delay or failure in performance caused by circumstances beyond its reasonable control, provided that the affected party gives reasonable notice and takes reasonable steps to mitigate the effect. Where such circumstances affect delivery of the Training Programme, the Company may reschedule the affected component or provide an equivalent mode of delivery. Any prolonged inability to deliver shall be addressed in accordance with the applicable rescheduling, Programme Completion Period and refund provisions.

The Company does not warrant uninterrupted or error-free access to the Platform as it relied on third party service providers as well to provide its Services, and it is beyond its reasonable control.

User is solely responsible for any damage to Service or computer system, loss of data, or improper use/disclosure of information caused by User or person using username/password.

The Company does not assume responsibility for loss, damages, or liabilities from telecommunications infrastructure failure, internet failure, or misuse of protected health information, advice, ideas, information, instructions, or guidelines accessed through Service.

Company’s Platforms and Services are designed for application for the Training Programme purposes only. No other assurances are provided.

Subject to liabilities that cannot lawfully be excluded, the Company’s aggregate liability shall not exceed the fees paid for the specific Service giving rise to the claim.

User shall indemnify and hold harmless the Company, its affiliates, subsidiaries, directors, officers, employees, and agents from all claims, proceedings, penalties, damages, loss, liability, actions, costs, and expenses (including court and attorney fees) arising from/in relation to: (a) User’s material breach, unlawful conduct, access and/or use of the platform against these terms. (b) Actions made with user’s account or account access (by user or someone else). (c) User’s violation of any provisions of this agreement. (d) Non-payment for any services provided through the platform. (e) User’s violation of any third-party right, including intellectual property, publicity, confidentiality, property, or privacy rights. This clause survives agreement expiration/termination.

Termination by Company: Where the Company cancels the Training Programme before commencement, all Training Programme fees received shall be refunded. Where the Company permanently discontinues it after commencement, the Participant may accept a transfer or rescheduling arrangement or receive a proportionate refund for the undelivered portion within 15 (Fifteen) business day to the bank account of the User at Company’s available choice and mode of payment as per its established payment structure. Company reserves an additional 15 business days to initiate process for international payments.

Termination by User: Termination by User is limited to the following circumstances and terms only:  A User may withdraw from the Training Programme at any time by written notice. Refund eligibility shall be determined by the number of complete calendar days between receipt of the request and the scheduled commencement date, excluding the commencement date: (a) at least 30 calendar days—95% of Programme fees received; (b) 15 to 29 calendar days—50% of Programme fees received; and (c) 0 to 14 calendar days, or after commencement—no refund, except where required by applicable law. The above refund structure reflects the reasonable costs and commitments incurred by the Company upon confirmation of enrolment, including administrative and Programme-preparation costs, reservation of trainer/faculty time and delivery capacity, preparation or procurement of learning materials, and commitments towards technology, learning-management systems, software subscriptions and other Programme resources. Accordingly, the Company may incur material costs before commencement and a full refund may not be commercially practicable once such commitments have been made.

Include your full name, application details, date of purchase, and clearly state the reason for your Termination/and or refund request.

Failure to attend a scheduled session does not create an entitlement to a refund or automatically extend the Programme Completion Period. Where applicable, the User may complete missed learning through subsequently available scheduled sessions, recordings or other learning opportunities made available by the Company, provided all mandatory Programme requirements are completed within the applicable Programme Completion Period. For other Services, you may Terminate by ceasing to use the Platform.

By submitting an enquiry or application to use the Services on the Platform, You consent to communications reasonably necessary to respond to the enquiry, process the application, administer admission or payment, and deliver the Training Programme. Promotional communications shall be sent only where separately consented to or otherwise permitted by law. Withdrawal from promotional communications shall not prevent essential transactional or programme communications.

Your consent is recorded electronically along with the date, time, and submission details and may be retained as proof of consent in accordance with applicable laws and platform requirements.

Company has not obtained any government accreditation to provide the Certificate, and it stands as an independent proprietary training model of the Company. Neither are the Services  to be construed to mean as clinical training.

Training Programme is not a substitute for any formal education in the behavioural sciences.

Training Programme is not a substitute for any form of therapy.

Training Programme is Company’s independent institutional professional certification. It is not a university degree, government or statutory accreditation, clinical qualification or professional licence. The Training Programme is non-clinical professional education and does not itself qualify or authorise a User to provide medical, psychiatric, psychological, psychotherapeutic, counselling, sexual-health, reproductive-health or crisis services. It does not provide matchmaking, dating or matrimonial introductions; astrology or kundli matching; compatibility scoring; relationship or marriage prediction; marriage approval; diagnosis or treatment; emergency response; suicide or self-harm support; domestic-violence intervention; legal or financial advice; mediation; background verification; or advice on whether a person should marry, remain in a relationship, separate or divorce. Nothing in this clause affects an independent professional qualification already lawfully held by The User. The Platform is not monitored for emergency communications; a person facing immediate risk should contact the appropriate emergency service or qualified professional. User shall use Training Programme learning only within their competence, qualifications, applicable law and professional obligations, and shall seek or recommend an appropriate referral where a matter falls outside that scope.

You accept that Company and its agents, representatives, trainers, and/or employees will be held harmless from any responsibility occurring as a result of the use of any of the information and/or techniques learned in the Training Programme with self and/or others at any point and time.

These Terms are governed by the laws of India.

User agrees that transactions with the User are subject to Indian laws.

Any claim, dispute, or difference arising from transactions with the User shall be subject to the jurisdiction provisions of these Terms.

Any claims arising from these Terms shall always be subject to the courts of Bengaluru, India where the Platform is hosted, Company is registered and services is provided from.

In the event of a dispute, the parties shall first attempt to resolve the matter through mutual good-faith negotiations for a period of 30 days. Should negotiations fail, the courts at Bengaluru, Karnataka, shall have exclusive jurisdiction.

Any contractual, consumer, privacy or intellectual-property complaint may be submitted by the User (“Complainant”) to the designated Grievance Officer at contact@strengthscape.com  and the Company’s published address. The complaint should include the complainant’s name and contact details, the material facts, the relief sought and available supporting records. The Company shall acknowledge a consumer complaint within one month, or within any shorter period required by applicable law. Privacy grievances shall additionally be handled under the Privacy Policy. An intellectual-property complaint should identify the protected work, the allegedly infringing material and the complainant’s authority to act.

The Parties Relationship: Neither these Terms of Use, nor any Content, materials, or features of the Services create any partnership, joint venture, employment, fiduciary, or agency relationship between Us and You. Users may not enter into any contract on Company’s behalf or bind the Company.

Severability: If any provision is held invalid or unenforceable by a court, the remaining provisions shall remain in effect.

Notice: Parties must communicate any notices, requests, demands, and/or other communications related to the Terms in writing, via post, mobile phone, or electronic mail. Written communication is deemed complete and effective: (a) As against the Party who sends it – at the time when the communication is transmitted. (b) As against the Party to whom it was sent – at the time when the communication is received. The communication must contain the name, contact number, and address of the Sender.

Legal Compliance: The Parties shall comply with all relevant laws, bye-laws, rules, regulations, orders, notifications, modifications, judgments, and decrees in force, applicable to them and their business operations, enforced by the Union Government and/or respective State Governments, or any other applicable authority.

Limited Time to Bring Your Claim: Any claim must be brought within the limitation period prescribed by applicable law. Any delay is strictly by the User is strictly prohibited.

Right To Remove Inappropriate Messages/Content: The Company reserves the right to remove any messages or reviews deemed inappropriate (racist, sexist, threatening, or using inappropriate language).

No Controlling Spam Policy or Unsolicited E-Mails: Users will not use communication tools on the site to transmit unsolicited bulk communications (emails, instant messages). Company will not sell, lease, or rent its e-mail subscriber lists to third parties. Users may not harvest information about Company users for sending unsolicited bulk communications. The Company may terminate access/use of the service immediately for violations and take legal action. The Company may adopt technical remedies (filtering technology or other measures) to prevent unsolicited bulk communications.

iFrames: Without prior approval and written permission, users may not create frames around Company webpages that alter visual presentation.

Screenshots: Users shall not record, reproduce or publicly share confidential Programme Materials, session content, other Users information or protected Platform content without authorisation. This restriction does not prohibit lawful evidence preservation; accessibility use or retention of a User’s own records.

Third Party links: The Services may contain links to third-party services such as third-party websites of payment, financing, learning, videoconferencing etc. (“Third-Party Links”). When you click on such a link, we will not prompt you that you have left the Services. The Company does not control and is not responsible for Third-Party Links. The Company provides these Third-Party Links only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to them, or any content, products or services accessible through such links. Your use of all Third-Party Links is at your own risk.